Conditions of Use

Terms and Conditions

Our terms and conditions as amended on 01.10.2013

1) Scope

1.1 The terms and conditions of Roland benath (hereinafter "Seller") , apply to all contracts that the seller enters into a consumer or trader (hereinafter "Customer" ) to the seller in terms of in its online store goods shown .

Differing, conflicting or supplementary general terms and conditions even if acknowledged not part of the contract unless their validity is expressly agreed in writing.

1.2 A consumer within the meaning of these terms and conditions shall mean any natural person who enters into a legal transaction for a purpose which can be attributed neither commercial nor their independent vocational activity . A contractor within the meaning of these terms and conditions shall mean any natural or legal person or a legal partnership , in concluding a legal transaction in the exercise of their independent professional or commercial activity.

2) Conclusion of contract

2.1 The product images contained in the online shop of the seller do not constitute binding offers on the part of the seller, but intended to submit a binding offer by the customer . We expressly point out that the case of wood products each piece is unique with its own graining and serve the images with name of wood only. For offerings that explicitly indicate that this is what single piece is offered in the photo, the photo is authentic.

2.2 The conclusion of the contract with RB Wood Design is subject to the terms and conditions of wooden Design RB for use of our website or shop system.

2.3 By clicking the "Send" button , the customer makes a legally binding declaration of intent after the buyer was asked of the information by the review , and thus had the opportunity to correct any input errors.

2.4 The order processing and contact can be by e -mail and automated order processing . The customer must ensure that his or her designated for order processing e- mail address is correct , so that the seller sent e- mails can be received. The customer must ensure in the use of any existing spam filters , all sent by the seller mails can be delivered.

3) Return policy

right of withdrawal
You have the right to cancel within fourteen days without giving a reason this contract.
The revocation period is fourteen days from the date on which you have taken, or a representative of you third party who is not the carrier, possession of the goods or has.
The right to cancel does not apply to the supply of goods which are not prefabricated and for their production of an individual choice or determination shall prevail by you or which are clearly tailored to their personal needs.
To exercise your right of cancellation, you must contact us
Roland benath (Wood Design-RB)
Legal representative Roland benath
Address Meissner Str. 21, 01683 Nossen
E-mail address info@holzdesign-rb.com
by means of a clear statement of your decision to withdraw from this contract, information (eg. as a consigned by mail letter or e-mail). You may use the attached model withdrawal form and send it to us.
Take advantage of this opportunity, we will provide you with immediately (z. B. by e-mail) a confirmation of the receipt of such withdrawal.
To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.


4) Prices and Payment

4.1 The purchase prices quoted are gross prices inclusive of applicable VAT for Germany . Shipping costs will be shown separately in the offer.

4.2 For deliveries within Germany , the seller offers the following payment options, provided that the relevant product description in the offer otherwise provides:

1 PayPal

2 Prepayment by bank transfer

4.3 for the product If a Shipping discount abroad , the customer for deliveries abroad following payment options, provided that the relevant product description in the offer otherwise provides:

1 PayPal

2 Prepayment by bank transfer

5) Shipping & conditions

5.1 The delivery of goods insured in transit and to the delivery address specified by the customer. During completion of the transaction specified in the Order of the vendor shipping address is decisive.

5.2 Sends the transport company sent the goods to the seller back as a delivery to the customer has not been possible , the customer bears the cost of the failed delivery . This does not apply if the customer exercises by refusing acceptance his right , if he has not responsible for the circumstance which has led to the impossibility of service or when he was temporarily prevented from accepting the service offered, unless the Seller him the power had announced a reasonable time in advance.

5.3 For collection , we inform the customer first by e- mail that the goods ordered by him are available for collection . After receiving this email , the customer can pick up the goods after consultation with the seller . In this case, no shipping costs will be calculated.

6) Liability for defects

The statutory liability for defects.

7 ) Applicable Law , Jurisdiction, contract language

7.1 The law of the Federal Republic of Germany under exclusion of the laws on the international sale of goods shall apply to all legal relationships between the parties. For consumers, this choice only insofar as the protection granted is revoked by mandatory provisions of the laws of the State in which the consumer has his habitual residence applies .

7.2 If the customer is a merchant , legal entity under public law or public special fund, the exclusive place of jurisdiction for all disputes arising from this contract shall be the seat of the seller. The same applies if the customer has no general jurisdiction in Germany or the EU or domicile or habitual residence at the time of action are not known. The power to call the court in another legal jurisdiction remains unaffected.

7.3 The contract language is German .

8 Information on the identity of the seller

Roland benath
Wood Design -RB

Meissner Strasse 21
01683 Nossen
Germany

Tel : +49 035242 / 656544
E -mail : info@holzdesign-rb.com

Sales tax identification number according to § 27 a VAT Tax Act: DE272172944

9. Information on the essential characteristics of the goods or service

The essential characteristics of the goods or services resulting from the respective set by sellers product description.


Information on Online Dispute Resolution: The European Commission presents the first quarter of 2016 an internet platform for online dispute settlement available (so-called "ODR platform".). The OS platform serves as a focal point for the extrajudicial settlement of disputes concerning contractual obligations arising from online purchase agreements. The OS platform can be accessed at the following link: http://ec.europa.eu/consumers/odr "

End of the terms and conditions